Website maintenance as your business grows.

Keep your content useful and current.

Customers use your website to understand what you offer today. As your services, photos or business information change, I update the site so it continues to give them useful information and a clear next step. Ongoing improvements can also include clearer service wording, a more useful layout or better links between related pages.

Every monthly plan includes unlimited website design and content updates. That can mean a new photo, revised wording or a fresh design direction. You work directly with me, without a support ticket or hourly billing for those updates. We discuss timing when you get in touch.

• Update service descriptions, business information and website wording.
• Replace photos and refresh the way your business is presented.
• Adjust website design and content as your priorities change.
• Continue improving service information, navigation and search content.
• Contact Joe directly by email with update requests.

Check the experience and keep optimizing.

Routine website checks give the customer experience attention after launch. I review the mobile presentation, navigation and contact paths, investigate issues that need attention and make improvements as the business and website develop.

Content and search access remain part of the work. Useful service information, accurate business details, descriptive titles and links between relevant pages give customers and search tools a clearer picture of your business. I continue refining that foundation as content is added and priorities change.

Answer customer questions with useful articles.

Recurring blog posts are included in your website care. They give customers practical guidance about the services your business actually provides, such as how a service works, choices to consider or how to prepare for a project.

We agree on the topics and publishing timing together. The articles reflect your business and connect readers with relevant service pages or a useful next step. The aim is to keep adding helpful information that supports customer decisions and gives the website room to develop.

Know which work belongs in your plan.

Website design and content updates are included in every plan. New functionality and the ongoing operation of ordering, booking or other business systems are scoped separately. We discuss what you need and agree on the work and price before it begins.

Website + Business Tools includes maintenance and support for the custom features agreed in your proposal, such as customer accounts, saved information or a team dashboard. It starts at $225 per month with one $500 setup fee for the website and agreed tools. Your proposal also identifies outside services, provider costs and operational responsibilities.

Connecting your site to an existing ordering, booking or payment service does not automatically require Business Tools. For example, a website menu update and managing live orders are different tasks. We make that distinction clear before agreeing on support.

Start with a website, continue with a working relationship.

Ongoing maintenance is included with your Heathrow Digital website rather than sold here as a separate maintenance-only plan. Business Website is $125 per month plus $250 one-time standard website design and setup. Routine checks, ongoing improvements and recurring blog posts are included across all plans. The $350 per month Website + Google Ads plan adds campaign management and monthly Caught reporting. Advertising spend is separate.

For a new site or replacement, you first review a prototype at no cost and with no obligation to proceed. If you choose to move forward, the setup fee is due before the full build begins. We agree on scope, access, update timing, outside costs and cancellation arrangements before paid work.